Browser (classic interface)

“Your profile is faulty” error

If Yandex.Browser cannot be launched due to an error in your profile, it will be launched in recovery mode with a new profile. In this case, you will see this message:

To restore data from your old profile:

If you have synced data at least once
  1. Click  Add user.
  2. Enter the name of your new profile and click Add.
  3. Click  Log in.
  4. Enter your Yandex username and password.

After that, all your data will be transferred to your new profile from Yandex server.

If you have never synced your profile
  1. Click  Add user.
  2. Enter the name of your new profile and click Add.
  3. Open the folder of your old profile on your local computer %AppData%\Local\Yandex\YandexBrowser\User Data\Default.
  4. Add Cookies, History, Login Data, Web Data files from the Default folder to the folder of your new profile %AppData%\Local\Yandex\YandexBrowser\User Data\New profile name. You can also transfer other files from your old profile, but if there is a faulty file among them, the browser will not be launched.

If you failed to transfer data from your old profile to the new one, report the issue to Tech Support using the Feedback form.

For more information about syncing, see the section Browser syncing.