Browser (classic interface)

Browser is slow

Try temporarily disabling all extensions and Turbo mode, and clear the cache.

Solution 1. Turn off extensions

  1. In the SmartBox, enter the address browser://tune.
  2. Set all the options to Off.

For more information, see the section Extensions and apps.

Solution 2. Turn off Turbo mode

In Turbo mode, loading pages are compressed on Yandex servers. This usually speeds up the browser significantly. However, if the user's computer is located very far from Yandex servers, the advantage of compressing contents may be lost due to the fact that the page is not sent to the user directly, but via a Yandex server.

Check whether turning off Turbo speeds up the browser:

  1. Click  Settings.
  2. In the lower part of the Settings page, click the Show advanced settings button.
  3. In the Turbo section, set the option to Off.

For more information, see the section Turbo mode.

Solution 3. Clear the cache

  1. Use the keyboard shortcut Ctrl + Shift + Del (for Windows) or  + Shift + Del (for Mac OS).
  2. In the window that opens, choose the beginning of time from the list and select the files saved in cache option.
  3. Turn off all the other options (if you don't want to delete anything else other than the browser cache).
  4. Click Clear browsing data.

For more information, see the section Cache.

If you couldn't fix the problem yourself, send a message to the Support service in the Feedback form. Describe the situation in as much detail as possible.

slow
low speed
delays