What to do if problems are detected on your site

Yandex.Webmaster checks your site daily. All detected issues are displayed on the Diagnostics → Site diagnostics page. You can subscribe to error notifications.

  1. To fix the errors that were found, select the category of the detected problem and follow the instructions:

    Category Description Note
    Fatal The server connection, site availability for indexing, security and compliance with the Yandex guidelines are all checked.

    Issues in this category may cause individual pages or the entire site to be excluded from search results.

    We recommend monitoring these errors and fixing them as soon as possible.

    Critical The robot checks the number of broken internal links, the server response time, and that there is a valid SSL certificate.
    Possible issues Checks for valid Sitemap and robots.txt files, indexing enabled for pages with the Yandex.Metrica tag, settings for displaying non-existent files, the number of duplicate pages, the presence of redirects, annoying ads, and so on. These issues may affect the quality and speed of site indexing.
    Recommendations These suggestions are usually aimed at improving the site's ranking in search results. Use them to improve the site's representation in search results.
  2. Wait for the site to be rechecked.

    The Yandex robot learns about updates on the site the next time it visits. If certain problems have been resolved, you can inform the robot yourself. Go to the Diagnostics → Site diagnostics page and click Check next to the problem you fixed.

    If Yandex.Webmaster does not detect the issue again, the message about it will disappear automatically.

    If you are sure that you fixed the error, but the message about it is still displayed in Yandex.Webmaster, wait a while. In this case, the error message does not affect the indexing of your site.

Tell us what your question is about so we can direct you to the right specialist:

If you followed the recommendations above and the site is available for the robot, but the error still appears in Yandex.Webmaster, fill out the form:

If you followed the recommendations above, but the error still appears in Yandex.Webmaster, fill out the form:

Check out the recommendations above. If the file is available to the robot and can be downloaded in Yandex.Webmaster, but the issue still appears, fill out the form:

See the recommendations above. If the file was added more than 2 weeks ago, but the message doesn't disappear, fill out the form:

See the recommendations above. If there are no errors in the file, but the message still appears, fill out the form:

For more information about assigning a region, see Site region.

Ask a question about editing information in Yandex Business Directory.

Check out the recommendations above. If you followed the recommendations but the message still appears, fill out the form:

The message will disappear when the Yandex robot downloads the favicon, and it will appear in the search results.

In this case, check if the robot visited your site and edit the favicon. For more information, see the Favicon section.

See the recommendations above. If you still have questions about website optimization for mobile devices, fill out the form:

Please describe the error in the form below. It will help us reproduce it. For example, describe the actions that lead to an error and add a screenshot.