Location not determined

Enable geolocation on your device:

Android
  1. Go to Location in the device settings.
  2. Select All sources.
iOS
  1. Open Settings → Privacy.
  2. Enable Geolocation services.
If geolocation is enabled but your location still has not been determined:
  • Make sure nothing is interfering with the GPS signal (such as a building roof).
  • Turn off Yandex.Transport. Closing it with the Back or Home buttons is not enough. Open all running apps and swipe the Yandex.Transport window.
  • Turn Wi-Fi off and on.
  • Enable “Airplane mode” for 15-20 seconds and disable it again.
  • Restart your smartphone.