---
metadata:
  - name: generator
    content: Diplodoc Platform v5.56.0
alternate:
  - https://yandex.com/support/translate-desktop/en/troubleshooting.md
  - https://yandex.com/support/translate-desktop/kk/troubleshooting.md
  - https://yandex.com/support/translate-desktop/ru/troubleshooting.md
  - https://yandex.com/support/translate-desktop/tr/troubleshooting.md
  - https://yandex.com/support/translate-desktop/uz/troubleshooting.md
  - href: uz/troubleshooting.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/translate-desktop/uz/llms.txt


# Yordam xizmati

Agar sizda savol paydo bo'lsa, ekranning pastki o'ng burchagida ![](_image/messenger-logo.svg) tugmasiga bosib, bizga chat orqali yozing.

Chat operatorlari har kuni soat [10:00 dan 18:00](*msk) gacha ishlaydi. Qolgan vaqtlarda bizning botimiz eng ommabop savollarga javob beradi.

Elektron pochta orqali biz bilan bog'lanish uchun taklif etilgan mavzulardan birini tanlang.

{% cut "Yaxshilashni taklif qilish" %}

Yandex Tarjimon takliflaringiz tufayli yaxshiroq bo’lishi mumkin. Agar tarjimondan qulay foydalanishingiz uchun optsiyalar yetmasa, yaxshilashni chat ![](_image/messenger-logo.svg) orqali yoki quyidagi shakl yordamida taklif qiling.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10021459.fcf4cd053280fbc409aa298ae959aba91f7c1d94/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Tarjimada xato" %}


Agar tarjimada yoki lug'atda birorta xatoni ko’rgan bo’lsangiz, bu haqda saytda xabar berishingiz mumkin.

Buning uchun **xato haqida xabar berish** yozuviga bosing. Kerak bo’lgan elementni tanlab, **Xabar berish**-ga bosing. U yerda sharh ham qoldirishingiz mumkin.

{% cut "Ko’rinishi" %}

![](_image/desktop-mistake.png =700x)

{% endcut %}

Agar tarjima bo’yicha xatolar haqida savollaringiz qolgan bo'lsa, bizga chat ![](_image/messenger-logo.svg) orqali yoki quyidagi shakl yordamida yozing.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10022308.b0f5c6375729f3cca7d1f468f676b3e402aa6288/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}


{% cut "Hujjat tarjima qilinmayapti" %}

Hujjatlarni tarjima qilish uchun hajmi 5 MB-gacha quyidagi formatdagi fayllar qo'llab-quvvatlanadi `.doc`, `.docx`, `.pdf`, `.xls`, `.xlsx`, `.ppt`, `.pptx`.

Skanerlangan hujjatlarni tarjima qilib bo’lmaydi, ularni boshqa qo'llab-quvvatlanadigan formatga o'tkazib: `.jpg`, `.png` yoki `.gif`, — [Rasmlar](https://translate.yandex.uz/ocr) bo’limi yordamida tarjima qilish mumkin.

Agar hujjatni tarjima qilishda qiyinchiliklar paydo bo’lsa, bizga chat ![](_image/messenger-logo.svg) orqali yoki quyidagi shakl yordamida yozing.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}


{% cut "Ovoz berish ishlamayapti" %}


Aksariyat tillar uchun sayt brauzeringizdagi yoki qurilmangizdagi ovozlardan foydalanadi.

Agar ovoz berish yo’q bo’lsa, saytni qayta ishga tushiring. Agar bu yordam bermasa, qurilmangizni qayta yoqing. Shuningdek, boshqa brauzerda ovoz berishni yoqib ko’ring.


Agar muammo davom etsa yoki ovoz berish bo’yicha boshqa savollar paydo bo'lsa, bizga chat ![](_image/messenger-logo.svg) orqali yoki quyidagi shakl yordamida yozing.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}


{% cut "Sayt tarjima qilinmayapti" %}

Roskomnadzor (Aloqa, axborot texnologiyalari va ommaviy kommunikatsiyalarni nazorat qilish federal xizmati) tomonidan bloklangan bo'lsa, sayt tarjima qilinmasligi mumkin.

Agar saytni tarjima qilishda qiyinchiliklar paydo bo’lsa, bizga chat ![](_image/messenger-logo.svg) orqali yoki quyidagi shakl yordamida yozing.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

Agar savolingiz siz tarjima qilgan saytga qaratilgan bo'lsa, ushbu sayt egasiga murojaat qiling.

{% endcut %}




{% cut "Kerakli til yo'q" %}

Biz doimiy ravishda yangi tillarni qo'shish ustida ish olib boramiz. Bizga chat ![](_image/messenger-logo.svg) orqali yoki quyidagi shakl yordamida yozib sizga qaysi til kerakligini aytib bering. Biz taklifingizni albatta ko'rib chiqamiz.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10021459.fcf4cd053280fbc409aa298ae959aba91f7c1d94/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Telegram bot bilan bog'liq muammo" %}

Agar savolingizga javobni [Telegram-ning bot](https://yandex.com/support/translate-desktop/uz/bot.md) bo'limida topmagan bo'lsangiz, bizga chat ![](_image/messenger-logo.svg) orqali yoki quyidagi shakl yordamida yozing.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10036532.7619840b731ad0c57986e489fa46ab4faa6c4e15/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Boshqa savol berish" %}

Agar savolingizga javob topa olmagan bo'lsangiz, bizga chat ![](_image/messenger-logo.svg) orqali yoki quyidagi shakl yordamida yozing.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

Agar savolingiz boshqa Yandex servisiga tegishli bo'lsa, uni [Yandex Yordam-ning asosiy sahifasida](https://yandex.uz/support) toping.

Agar savolingiz siz tarjima qilgan saytga qaratilgan bo'lsa, ushbu sayt egasiga murojaat qiling.

[*msk]: Moskva vaqti