Registration and getting started
If you are looking for the answer to a specific question, use Ctrl+F to search the page (Cmd+F on MacOS).
- Check the number you entered. You might have mistyped it.
- Check the phone number specified in Yandex.Passport. It must be set as your main number. If a different number is specified in Yandex.Passport, an SMS code will be sent to that number.
The account is created for the email address entered during registration. You can't link this account to another account. The requester can't connect the Yandex.Disk of another account to the active requester account either.
To manage your account balance and interact with external services, be sure to log in with the username and password specified during registration. If you can't share this data, the other user needs to create their own account.
You can't change your account type from "Requester" to "Performer".
If you want to complete tasks, you need to register in Yandex.Toloka once again, with a different username, but as a performer.
If you see this warning, make sure you entered the phone number correctly.
Please note that you can only have one requester account per phone number (see the User Agreement).
If you don't remember your credentials in Yandex.Toloka, use Restore access.
If you deleted your account in Yandex.Toloka, create a new Yandex account and register in Yandex.Toloka.