Registration and login

I am registered in Toloka

  1. Open Toloka.
  2. Tap Join.
  3. Choose an account and tap Next or enter your username and password.

If you don't remember your username or password, go to the Restore access page.

After logging in to the app, start completing tasks.

I am registered in Yandex, but not in Toloka

  1. Open Toloka.
  2. Tap Join.
  3. Choose an account or enter your username and password.
  4. If a warning appears on the registration screen:
    No phone number linked

    Tap OK and link your phone number on the Yandex.Passport page that opens. We need your number to send the SMS code.

    The phone number is linked to another account

    The user with the phone number specified in Yandex.Passport is already registered in Toloka. Check the number in Yandex.Passport.

    If the wrong number is linked, change it. For more information about linking a phone number, see Yandex.Passport help.

    If the number is correct, it means you didn't register in Toloka before with another username. Use Restoring access.

    Attention. According to the User Agreement, a user can have one account in Toloka.
  5. Fill in the profile information.

  6. Accept the User Agreement and tap Done.

After logging in to the app, start completing tasks.

I don't have a Yandex account

  1. Open Toloka.
  2. Tap Join.
  3. Tap Registration to create a Yandex account. Be sure to enter your mobile phone number. We need it for sending the SMS code.
  4. Register in Toloka.

Frequently asked questions

  1. I can't get an SMS with the confirmation code
  2. I had an account in Toloka. Now I can't register because the number belongs to another user
  3. How do I change the phone number in my account?
  4. I can't log in to the Toloka mobile app because I don't know my username
  5. I can't log in to Toloka on my computer because I don't know my username

I can't get an SMS with the confirmation code

Use the Yandex.Passport recommendations. If this doesn't help, write to the support service.

I had an account in Toloka. Now I can't register because the number “belongs to another user”

If you don't remember your credentials in Toloka, use Restoring access.

If you deleted your account in Toloka, you can't register again or restore the deleted account.

According to theUser Agreement:
  • The user may have only one account in Toloka.
  • The user must have a unique phone number.

How do I change the phone number in my account?

To change your phone number, go to Yandex.Passport and change your main number.

Note. If you don't have access to the old number, it takes a month to change it. For more information about changing your phone number, see the Yandex.Passport help.

I can't log in to the Toloka mobile app because I don't know my username

In the web version of Toloka, the username is shown in the upper right corner, next to the avatar. If your name or nickname is displayed next to the avatar, click on the avatar. The username will be shown in the window that opens.

I can't log in to Toloka on my computer because I don't know my username

Open your Profile. Your username is under your name.

If your name or nickname is displayed there:
  1. Tap the Edit button on the right. The profile page opens in the browser.
  2. Tap About at the bottom of the page.
  3. Tap the avatar at the top of the screen.
  4. Choose Account management in the window that opens. The Yandex.Passport page shows your username.