Registration and logging in

I am registered in Yandex.Toloka

  1. Open Yandex.Toloka
  2. Tap Join.
  3. Choose an account and tap Next or enter your username and password.

If you don't remember your username or password, go to the Restore access page.

After logging in to the app, start completing tasks.

I am registered in Yandex, but not in Yandex.Toloka

  1. Open Yandex.Toloka
  2. Tap Join.
  3. Choose an account or enter your username and password.
  4. If a warning appears on the registration screen:
    No phone number linked

    Tap OK and link your phone number on the Yandex.Passport page that opens. We need your number to send the SMS code.

    The phone number is linked to another account

    The user with the phone number specified in Yandex.Passport is already registered in Yandex.Toloka. Check the number in Yandex.Passport.

    If the wrong number is linked, change it. For more information about linking a phone number, see Yandex.Passport help.

    If the number is correct, it means you didn't previously register in Yandex.Toloka with another username. Use Restore access.

    Attention. Under the User Agreement, a user can have one account in Yandex.Toloka.
  5. Fill in the profile information.

  6. Accept the User Agreement and tap Done.

After logging in to the app, start completing tasks.

I don't have a Yandex account

  1. Open Yandex.Toloka
  2. Tap Join.
  3. Tap Registration to create a Yandex account. Be sure to enter your mobile phone number. We need it for sending the SMS code.
  4. Register in Yandex.Toloka.

FAQ

  1. I can't get an SMS with the confirmation code
  2. I had an account in Yandex.Toloka. Now I can't register because the number “belongs to another user”
  3. How do I change the phone number in my account?
  4. Where do I find my username in the web version of Yandex.Toloka?
  5. Where do I view my username in the mobile app?

I can't get an SMS with the confirmation code

Use the Yandex.Passport recommendations. If this doesn't help, write to the support service.

I had an account in Yandex.Toloka. Now I can't register because the number “belongs to another user”

If you don't remember your credentials in Yandex.Toloka, use Restore access.

If you deleted your account in Yandex.Toloka, you can't register again or restore the deleted account.

According to theUser Agreement:
  • The user may only have one account in Yandex.Toloka.
  • The user must have a unique phone number.

How do I change the phone number in my account?

To change your phone number, go to Yandex.Passport and change your main number.

Note. If you don't have access to the old number, it takes a month to change it. For more information about changing your phone number, see the Yandex.Passport help.

Where do I find my username in the web version of Yandex.Toloka?

In the web version of Yandex.Toloka, the username is shown in the upper-right corner, next to the avatar. If your name or nickname is displayed next to the avatar, click on the avatar. The username will be shown in the window that opens.

Where do I view my username in the mobile app?

Open your Profile. Your username is under your name.

If your name or nickname is displayed there, open the web version of Yandex.Toloka or Yandex.Passport. The username is shown in the upper left corner. If you have multiple usernames, in Yandex.Passport you can select the username you want to use for Yandex.Toloka.