Reasons access is blocked

Open the Troubleshooting section. Here you can see everything preventing you from working.

If you see Access suspended, that means you've been temporarily blocked. Your account will be unblocked automatically, and the system will show the exact time you can start working again.

If you see Access blocked, just follow the instructions to get back online. In the event of serious violations, you won't be able to go back online.

To keep earning and never lose access to orders, please follow the service quality and safety rules.