An e-report of your ride is provided when you place your order using the Yandex.Taxi app. The report includes detailed information about your ride:
- Date and time of your ride
- Departure and arrival addresses
- Time en route
- Service class
- Taxi company information
- Driver information
- Car information
To get a report following every ride, enter your email address in the app (in the menu).
If you entered your email in the app but are not getting reports, please let us know using the feedback form. Tell us the date and approx. time the taxi arrived. If possible, also include information about the car and driver.
You can get a receipt from the taxi company that fulfilled your order.
For rides in Moscow and the surrounding area, you can ask for a receipt when you place you order.
- On the taxi.yandex.com site — in the Preferences section, select Receipt.
- In the app — in the Options section, select Receipt.
If the driver didn't have a form, ask them to contact the company operator and arrange for the receipt to be sent to you.