Holding and withdrawing funds

Holding means reserving funds on your bank card before they are withdrawn. The total cost of the trip is reserved immediately following your trip and then funds are withdrawn within 24 hours.

Sometimes a hold can take place over several steps during the trip.

If you don't have enough funds on your bank card at the end of the trip, we will charge the amount that we managed to hold during the course of the trip. To pay the remaining amount, add funds your bank card account, and the money will be withdrawn automatically.

Resolving payment issues