Go to taxi.yandex.com.
Enter your phone number, address, and pickup time.
Choose a service class.
You can choose to enter your destination when filling out your order, as well as any requirements you have (for example, if you need a car seat for your child) or additional commentary.
Please note that certain services incur an additional fee.
Tap Order taxi.
You'll receive an SMS with information about the taxi and the phone numbers of the driver and taxi company about 15-20 minutes before arrival. If you ordered your taxi for immediate pickup, you'll receive the SMS 2-3 minutes after you submit your order.
Enter the address where you want to be picked up.
Enter the time when you want the taxi to arrive.
Choose a rate and payment method.
Then you can choose to enter your destination, and/or additional requirements and comments.
Please include any essential information (such as "I need a car seat for a 6-month-old") in the Requests section. Note that certain services incur an additional fee. Requests can only be noted for orders made in Moscow.
Tap Order taxi.
You'll receive an SMS with information about the taxi and the phone numbers of the driver and taxi company about 15-20 minutes before arrival.
To cancel your order tap Cancel (Cancel order) in the lower half of the screen.
You can also call the dispatcher at the taxi company to cancel the order. The phone number is listed in the SMS you received with your order information.
In rare cases the driver or taxi company may have to cancel your order.