I have an outstanding payment
If a charge from Uber is declined, you may see a “Payment” card in your Uber feed.
Your app will ask you to charge your outstanding balance to a payment method of your choice before requesting a ride.
To pay an outstanding balance:
- Tap the card on your feed.
- Select “View Payment options”. Select payment type. Please note, that you may need to update your payment method.
You can contact our support.