I can't request a ride

If you can't request a ride, it could be for a few reasons:

  • Your payment method was declined on a previous trip.
  • Uber is currently unavailable in your location.
  • There aren't any drivers in your area at this time. Please wait and try requesting again.
  • You haven't confirmed your email or phone number. Check for verification messages from Uber. If you don't have any, you may need to update your account settings.