I was involved in an accident

Uber is committed to the safety of everyone using our platform. If you have been involved in an accident, please make sure that you and all parties involved are safe. Immediately notify police and paramedics if necessary.

Please note that all trips in Russia in our system are insured. The object of insurance is the health and lives of passengers and drivers. A driver or a rider injured as a result of an accident is entitled to compensation. For more information on insurance, please contact support.

More about ride insurance in Russia.

Let us know what happened by sharing details that will help us to support you. We will get in touch.

If you end up in an accident on the territory of Russia, you can call the number +74951343049. We will help you get your insurance compensation and try to help resolve any complications.