I was involved in an accident

We consider it our responsibility to ensure the safety of all Uber users. If you are involved in an accident, make sure that everyone involved (including you) is safe. If necessary, call the police and emergency services.

Please note that all trips within Russia and Kazakhstan are insured. The insurance covers the health and lives of passengers and drivers. A driver or a passenger injured as a result of an accident is entitled to compensation. For more information about insurance, please contact support.

More about ride insurance in Russia.

More about ride insurance in Kazakhstan.

Tell us the details of your accident so we can help you. We are always contactable.

If you had an accident in Russia, you can call +74951343049. We will help you get your insurance compensation and try to help you with any other issues that arise.