I have an outstanding payment
If a charge from Uber is declined, you may see a Payment card in your Uber feed.
Your app will ask you to charge your outstanding balance to a payment method of your choice before requesting a ride.
To pay an outstanding balance:
- Tap the card on your feed.
- Select View Payment Options.
- Select payment type. You may need to update your payment method(s).
Please note, that you can't choose to pay cash for the balance on your next cash ride.