My driver was rude
Drivers who partner with Uber agree to maintain a high standard of professional service that includes being respectful and polite.
We're committed to providing a high-quality service, so we immediately react to the change of the driver's rating after you have evaluated your trip with this driver. The rating system is an efficient tool to control the quality of the services since negative rate after the trip may entail the review of the driver's access to the system.
Making evaluation you can leave the comment in the form of compliment or criticism choosing the appropriate symbol from the provided list. If you think that low rate is not enough and the impolite behavior of the driver requires additional attention, let us know about it.
Please do not create additional requests for the same issue. We will review your request within 24 hours.