The driver left without me

After placing an order, you can track its status in the app and on the website. You may see a notification that the driver is approaching your location, how much time is left until their arrival and where they will wait. During your ride, you can track your location and the time remaining until you reach your destination.

If you did not yet get in the car but the app shows that your ride has started and the driver is fulfilling the order, please notify us using the form below.