How does Uber work?

Uber is a service that connects partner drivers with clients using the app.

It's very simple: in cities where Uber is represented, you can use the app to order a ride. Your order is sent to the nearest partner drivers. When a partner driver accepts your order, the app displays the approximate time the car will arrive at the pick-up location that you specified. The app will also send you a notification when the driver is approaching.

To help you find your driver quickly, after you place your order the app will give you the driver's name and the car's make, model and license plate number. After pickup, make sure the destination is indicated correctly in the app. If you have a preferred route, let the driver know.

Your ride is considered to be completed after you arrive at your destination. The payment invoice is automatically generated and paid using the bank card that you linked to your Uber account. You can also pay for trips in cash based on the amount specified in the driver's application at the end of the trip. Ask the driver to display the app screen to clarify the total cost of the trip for cash.

Immediately after the completion of the ride, the app will ask you to rate your experience. For more information about how Uber works, see the other Help sections.