Complaints about the condition of the vehicle
We apply high standards to the vehicles registered within Uber. The rating system is an effective tool for monitoring vehicle quality, so we can immediately respond to changes in driver ratings after you evaluate your ride.
If you are not satisfied with the mechanical condition, cleanliness, or comfort of the car, you can leave comments after completing your trip.
If you think that a low rating or comment is not enough and the condition of the vehicle requires immediate attention, please let us know by filling out the form below.