I have an outstanding payment
If a charge from Uber is declined, you may see a Payment card in your Uber feed.
Your app will ask you to charge your outstanding balance to a payment method of your choice before requesting a ride.
To pay an outstanding balance:
- Tap the card on your feed.
- Select View Payment options. Select payment type. Please note, that you may need to update your payment method.
You can fill in the form below.