Reserving and withdrawing funds

The total cost of your ride is reserved immediately following your ride. In some cases, part of the total cost is reserved at various points during your ride. The money is withdrawn within 24 hours after the funds are reserved.

If you don't have enough funds on your bank card, we will charge the amount that we managed to hold during the course of your ride. The remaining sum will be withdrawn automatically when you add funds to your card.

Resolving payment issues