How ride cost is calculated

Details about current rates are available on the rates page.

When you place an order on the site or the app for iOS (versions 3.50 and higher) or Android (versions 3.15 and higher), a fixed fare is calculated. In apps running on other versions of your phone's mobile OS, you will get an approximate fare.

The ride fare is calculated based on the service class you chose, any options you selected, distance to your destination, time en route, traffic, and weather conditions.

Your fixed fare will not increase, even if you end up in an unforeseen traffic jam or the driver had to alter the route. Your fare can only be recalculated if you exceed the free waiting period, change the final destination, or ask the driver to make a stop on the way.

Note. In some areas, there is no fixed fare option. Instead, an approximate fare will be calculated. If you didn't indicate your destination when you placed your order, the screen will display the minimum pickup fare for your chosen service class. In this case, the final cost will be calculated at the end of your ride.