Problem with cost of ride and payment

In some areas, paying by bank card is not an option at the moment.

Let us know, if your fare was calculated incorrectly, an incorrect amount was withdrawn, or there is a problem with payment, for example:

  • you had a problem paying by bank card,
  • the driver didn't have the correct change,
  • you chose a non-cash payment method when placing your order but paid the driver in cash at the end of your trip and the ride cost was still withdrawn from your card.

We will do our best to help you.