How ride fares are calculated

Ride fares are calculated based on service class, distance to destination, ride time, and traffic and weather conditions. Toll road fees are not included in the fare and must be paid by the rider separately.

Upfront fares never go up, even if traffic conditions worsen or drivers have to take a different route than originally planned. We only recalculate fares if you exceed the no-charge waiting time, change the destination or ask the driver to make an unplanned stop.

Note. If you didn't select a destination when you confirmed the ride request, the app shows the minimum fare for the service class. The final fare will be calculated at the end of the ride.