Order a cargo van or delivery
How to order a cargo van
The “Cargo” service class can help you move large items, pick up products from stores or deliver orders to clients. Requesting a cargo van is the same as a regular ride: you'll see the price and pickup time upfront.
You can haul anything that doesn't require special handling (such as pianos, safes, etc.). You need to be with the cargo from start to finish. In the order “Options”, you can hire a mover along with the van, but there'll be an extra charge. If you select a vehicle without movers, then you'll be responsible for loading, unloading, and securing the cargo on your own.
There are restrictions on the max size of each item (the sum of height, width, and length).
If you hire one mover, the total size can't exceed 200 cm (or 300 cm with two movers).
How to order delivery
The “Delivery” service class will help get your small parcels where they're going fast. Enter the recipient's phone number when placing your order. They'll receive a link where they can track the vehicle in real time. The payment options are bank cards, Apple Pay, or Google Pay.
All parcels must be packaged in an envelope, box, or bag, as well as be small enough to fit in a car and weigh no more than 20 kg. Any items that can damage a car's interior are prohibited.
You can also send an item with the “Courier” service class. A courier will arrive to pick it up within 20 minutes and deliver it to the recipient in 2–3 hours. Maximum item weight: 10 kg.