About page 403
Error 403 means that access to Yandex services is forbidden. This happens when an automatic program (a bot) tries to bypass the captcha and performs too many simultaneous requests from dedicated IP addresses or through open proxy services. Sometimes, bots may use IP addresses that belong to real users. In this case, access to services is also blocked.
If you encounter this problem, use the feedback form at the bottom of this page. A specialist will review your complaint and unblock the IP address ahead of time if requests to the services were sent by a person and not an automatic program.
Contact support
Please contact support for this service directly. To do this, use the feedback form of the service (you can usually find it at the bottom of the page or in the table of contents). This way, your message goes straight to the right specialists and you'll receive an answer more quickly.