Restore access

If possible, fill out the form on the same computer using the same browser and network connection that you normally use to access your account. If there is some information that you cannot remember for sure, then just enter the closest approximation you can manage.

The more you can remember about how you used your account and what information your provided within that account, the more likely it is that your access will be restored.

Attention. Our support personnel will only be able to help you if you gave your real full name and birth date when registering your account.

If you don't want to wait, you can tryto restore your access yourself one more time or registering a new account.