Personal data archive

Yandex.Passport lets you download an archive of your personal data currently stored by Yandex services. You can see the full list of services and create your archive on the User data archive page.

To retrieve an archive for your account:

  1. Open the User data archive page and make sure you are signed in to the service under the desired Yandex account.

  2. Click Create archive. Yandex.Passport sends an email to your primary email address to notify you that the process started.

  3. Once it's finished, Yandex.Passport notifies you that you can download the archive.

  4. Follow the link in the email to download the archive.

You need a password to unpack the archive. To find it, go to the User data archive page and click the Show password button.

In Windows or Linux, you can unpack the archive using the pre-installed archiver. For macOS, you need to install an archiver that supports 7-zip format, like The Unarchiver.

You can find data from each service in the corresponding folders in the archive. The data format depends on the service, but only XML, JSON, and CSV formats are used.


The archive is still not available for download

It usually takes some time to create an archive. If the archive is not available for download 2 days after you requested it, contact support using the Feedback button.

I can't open some files in the archive

Try loading the data again by opening the User data archive page and clicking Create new archive.

Some data is missing from the archive

Some services might not store your personal data at all or set a limit on the storage period. This is why the archive may not contain all the data you expect.