Delivery and customer pickup

Information about the cost and timeframe for delivery and customer pickup is provided for each offer listed on Yandex.Market:

In order to ensure that users see detailed delivery and customer pickup terms for your products, configure the following settings:

  1. Specify your region and your delivery regions.

  2. Configure delivery terms (delivery periods, costs, etc.).

  3. Create points of sale and configure customer pickup conditions (delivery periods, costs, etc.).

  4. Configure the business hours for your delivery service.

How Yandex.Market calculates and displays delivery periods to users.

Yandex.Market displays the delivery period in days. The number of days is determined at the time that the customer views the offer and is dynamically updated based on:

  • The delivery period that you specify in your personal account or in the price list.

  • The current time in the user's region and the cut off time by which the user must place an order to receive the promised delivery terms (if you have specified this time).

  • The schedule of business hours for the courier or delivery service.

If the store offers several delivery methods, then the one with the shortest delivery period is the first one that Yandex.Market will show. Yandex.Market does not show a delivery period for products with the “Made to Order” status.

Example
  • The delivery period for Moscow Moscow is 1 day, and for  Nizhny Novgorod it is 3 days.

  • These conditions are valid for orders placed before 18:00.

  • The delivery service operates from Monday to Friday.

Options for how the delivery period is displayed under different conditions
Buyer region Delivery period when viewing the offer
on business days before 18:00 on business days after 18:00 on Saturday
Moscow 1 day 2 days 3 days
Nizhny Novgorod 3 days 4 days 5 days