Step 6. Passing moderation
After you have filled out all of the required parameters on the General settings page, click the Send for review button at the bottom of the page.
How moderation works
In order to evaluate all aspects of your store's operation, quality control employees perform the following evaluations:
- A support service employee will check your store for compliance with the
to make sure that:
The site loads properly.
The store does not offer any prohibited items for sale.
The phone number matches the store's geographical region (for residents).
- For online stores, we also check:
The data that is specified at the time of store registration, including legal and contact information, as well as delivery information.
That there is a separate page for each product.
- Testing the online store's shopping cart
The support service employee will use your store's shopping cart to place test orders. Your store will not pass verification if the information about product price and availability that are indicated in the price list do not match, and if no order confirmation message is sent within one business hour after a test order is placed using the shopping cart.
The error message will specify the date and time when the order was placed as well as the order number.
Verification deadline and results
The verification will be completed within 2 business days of the time when the site is submitted for moderation (excluding weekends and holidays).
By the end of this period a message will be sent to the addresses of the Main Contact and the Administrators with information about the verification results. If any problems were found during verification, the email will have a list of errors that need to be fixed. After you correct the errors, you can again initiate the verification process for your site on thepage.
The store gets six chances to pass verification before it is enabled. After the sixth attempt, a final decision is made about whether the store can be published on Yandex.Market.
You can ensure that your site will pass verification by paying to publish your store.
Usually a store undergoes moderation only once: the first time that it signs up for the service. However, situations may arise when the store will be required to undergo a second complete verification:
If the store independently disconnects itself from Yandex.Market for 30 or more days.
If the store's publishing on the service is canceled by the quality control service due to unreliability (for any period of time).