Fee paid by the store

Attention. The rates indicated below are valid only for Russian residents. Individual rates apply for non-residents. If your store is not a resident, then write to us at sales@market.yandex.com in order to find out the rates for your store.

Order fee with postpayment

A commission fee is charged for orders placed with postpayment: it consists of the combined fees for each product in the order (no commission is taken on the cost of delivery).

The minimum commission fee on offers ordered on Yandex.Market is 2% of the cost of the product. The store can increase the amount of the commission fee.

Fees are deducted from the store's advertising account as follows:

  1. The amount of the commission fee is reserved in the store's account once the order is assigned “Processing” status.

  2. The amount of the commission fee is withdrawn from the store's advertising account once the order is assigned “Delivery” status.

Funds are reserved in advance so that the store's account balance is not negative when money is withdrawn.

Order fee with prepayment

Commission on orders

If the customer pays for the order immediately when placing it on Yandex.Market, the service gives the store a discount and does not charge it a minimum commission fee for the order.

However, if the store has established a commission fee that is greater than the minimum one (> 2%), then the store pays the difference between the established commission fee and the minimum one.

For example, you have set a commission fee of 3% for a product. If the customer ordered this product with prepayment, you need to pay 1% of the order amount.

The commission fee is withdrawn from your account in the same way that it is for a postpayment order.

Agency fee

An agency fee is charged for order prepayments from the store of 2% of the total cost of the order (cost of products + delivery cost, but not less than 1 kopeck).

The agency fee is deducted from the order amount when the order is assigned “Delivery” status.

Fees for cancelled orders

Commission on orders

  • Before the order is assigned “Delivery” status: no fee is charged.

  • After the order is assigned “Delivery” status: a fee is charged and is non-refundable even if the user cancels the order later or never comes to collect it.

Agency fee

This fee is non-refundable even if the user cancels the order later or never comes to collect it.