Fee paid by the store

Attention. The rates indicated below are valid only for Russian residents. Individual rates apply to non-residents. If your store is not a resident, then write to us at sales@market.yandex.com in order to find out the rates for your store.

Order fee with postpayment

A commission fee is charged for orders placed with postpayment: it consists of the total of the fees for each item in the order (the commission fee is not charged for the cost of delivery).

The minimum commission fee on offers ordered on Yandex.Market is 2% of the product cost. The store can increase the amount of the commission fee.

Fees are deducted from the store's advertising account in accordance with the following procedure:

  1. The amount of the commission fee is placed on hold in the store's account once the order is assigned “Processing” status (PROCESSING).

  2. The amount of the commission fee is withdrawn from the store's advertising account once the order is assigned “Delivery” status (DELIVERY).

Funds are reserved in advance so that the store's account balance is not negative when money is withdrawn.

Order fee with prepayment

Commission on orders

If the customer pays for the order immediately when placing it on Yandex.Market, the service gives the store a discount and does not charge it a minimum commission fee for the order.

However, if the store has set a commission fee that is greater than the minimum one (> 2%), then the store pays the difference between the set commission fee and the minimum one.

For example, you have set a commission fee of 3% for a product. If the customer ordered this product with prepayment, you need to pay 1% of the order amount.

The commission fee is withdrawn from your account in the same way that it is for a postpayment order.

Agency fee

The store pays an agency fee for order prepayments of 2% of the total cost of the order (cost of items + delivery cost, but not less than 0.01 ruble).

The agency fee is deducted from the order amount when the order is assigned “Delivery” status (DELIVERY).

Fees charged for canceled orders

Commission on orders

  • Before the order is assigned “Delivery” status (DELIVERY): no fee is charged.

  • After the order is assigned “Delivery” status (DELIVERY): a fee is charged and is non-refundable even if the user cancels the order later or never comes to collect it.

Agency fee

This fee is non-refundable even if the user cancels the order later or never comes to collect it.