If you have other questions about Yandex.Navigator or want to leave comments or suggestions, please write to us:
Describe your issue in as much detail as possible so that we can give you a thorough answer.
If Yandex.Navigator is unable to accurately pinpoint your location and the tips do not help, specify the following in your request:
- The exact model number of your device.
- Your device's operating system version. You can find it in the device settings.
- Yandex.Navigator's version. To find it, tap and select About this app. The app version is listed under the name.
- The UUID (the app installation ID).To find it, tap and select About this app. Tap the Yandex.Navigator logo 5 times to copy the UUID to the clipboard, and then you can paste it into the text of your request.
- Travel time.
If possible, let us know how well other navigation apps on your device are able to pinpoint your location.