Yandex.Music and user data

When you use the Yandex.Music service, Yandex collects and transmits data to its servers. All data is processed by Yandex in accordance with the privacy policy and terms of use of the Yandex.Music service.

If you have questions or problems contact support.

What data Yandex.Music collects

Type of dataHow it is usedHow to disable data transfer

Device specifications (including model, manufacturer, OS name and version, and screen size).

To improve the quality of service.

To adapt the interface.

You can't use the service without this data. If you don't want to send this data, don't use Yandex.Music.

Unique user IDs.

To apply the user's personal preferences.

To improve the quality of recommendations.

You can't use the service without this data. If you don't want to send this data, don't use Yandex.Music.

Location.

To improve the quality of recommendations.

To display content in accordance with usage rights.

You can't use the service without this data. If you don't want to send this data, don't use Yandex.Music.

Information about the screen (width, height, resolution, zoom).

To adapt the interface.

You can't use the service without this data. If you don't want to send this data, don't use Yandex.Music.

Interface language.

To adapt the interface.

To improve search quality.

To improve the quality of recommendations.

You can't use the service without this data. If you don't want to send this data, don't use Yandex.Music.

Actions with interface elements: scrolling, clicking, rewinding, and interacting with the menu.

To adapt the interface.

To improve the quality of service.

You can't use the service without this data. If you don't want to send this data, don't use Yandex.Music.

Listening statistics:

  • Search history.
  • Listening history.
  • Tracks, albums, artists, and playlists added to the music library.
  • Listening duration.

To make recommendations based on user preferences.

You can't use the service without this data. If you don't want to send this data, don't use Yandex.Music.

History of search queries on the site.

To improve search quality.

To personalize search.

You can't use the service without this data. If you don't want to send this data, don't use Yandex.Music.

First name, last name, email address, and photo of users (if applicable) logged in via their Yandex account.

Authorization on the site.

If you don't want to transfer this data, don't log in on the site.

Email.

To receive receipts for subscription payments.

To receive notifications.

You can't pay for a subscription without providing this data. If you don't want to send this data, don't purchase a subscription to Yandex.Music.

You can turn off notifications about updates and change the email address for receiving notifications in the settings.

List of bank cards linked to the account.

To pay for a subscription using a bank card.

If you don't want to send this data, cancel your subscription and unlink your bank card in Yandex.Passport.

Data sent with requests to support:

  • Technical specifications of the device.
  • Version of the device.
  • The language of the device.
  • Unique user IDs.

To solve problems.

You cannot contact support without this data. If you don't want to send data, don't use the feedback form.

Data collection cannot be turned off in the service settings. To stop sending your data, delete your Yandex.Music account.

Report a problem or ask a question

If you didn't find an answer to your question or you want to report a problem, please contact support using the form below.