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Yandex.Music mobile
 
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About Yandex Music for Windows Phone
Accounts and logging in
Subscriptions
Search for music
Listen to music
My music
Playlists
Offline mode
Updating and deleting
Copyright holders
About Yandex Music for Windows Phone
Accounts and logging in
Using multiple accounts
Log in using a different account
Link accounts
How to change your profile picture
Problems logging in
I forgot my username or password
I can't log in using my Google+ account
I can't log in to the web version using my phone number
How to erase an account from your device
Delete a Yandex.Music account
Subscriptions
Why do I need a subscription?
Subscription payment and trial period
Types of Yandex.Music subscriptions
Purchase subscription
How to link a new card
Change the payment period or method
Trial period
Receipts
Trial period unavailable
I was charged twice
I paid for a subscription, but it doesn't work
Disable automatic subscription renewal
Promo codes
Activate a promo code
Problems with promo codes
Give a subscription as a gift
Search for music
Search the music catalog
Search in my music
Recognize tracks
Feed
To influence your recommendations
Clear recommendations
Errors in the recommendation list
Find music by genre and mood
I can't find a particular band, track, or album in the catalog
Error in the music catalog
Listen to music
Manage player
Listening history
How much does data cost?
Listen to music when abroad
Scrobbling on Last.fm
How to improve the sound quality
Problems playing music
Error in the music catalog
My music
View music library
Add music to your library
Delete music from your library
Syncing my music
Sync your library on various devices and with the web version
The mobile and web versions don't sync
Tracks that I downloaded disappeared
The artist, track, or album is no longer available
Error in the music catalog
Playlists
Create a playlist
View playlists
Sort playlists
Add music to a playlist
Shared playlists
Delete a track from a playlist
Delete a playlist
Move playlists
Playlists disappeared
Offline mode
Turn offline mode on or off
Download music
Where does music download to?
How much space does downloaded music take up?
Delete downloaded music
Why is mobile data used?
Tracks that I downloaded disappeared
Updating and deleting
Download the new version
Delete the app
Copyright holders
Report an infringement of intellectual property rights
Change information about a track, album, or artist
What do you want to report?
Problem with a subscription

Problem with a subscription

For information about possible subscription issues, see the sections I paid for a subscription, but it doesn't work, Payment was taken twice.

You can find out how to resolve the issue with money withdrawals after deleting your account in the section Delete your Yandex.Music account.

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