Help

About Yandex Music for iOS

Accounts and logging in

Using multiple accounts

Log in using a different account

Link accounts

Log in using two-factor authentication

How to change your profile picture

Problems logging in

I forgot my username or password

I can't log in using my Google+ account

I can't log in to the web version using my phone number

How to erase an account from your device

Delete a Yandex.Music account

Subscriptions

Why do I need a subscription?

Subscription payment and trial period

Types of Yandex.Music subscriptions

Purchase subscription

How to link a new card

Change the payment period or method

Trial period

Receipts

I was charged twice

I paid for a subscription, but it doesn't work

Disable automatic subscription renewal

Promo codes

Activate a promo code

Problems with promo codes

Give a subscription as a gift

Search for music

Search the music catalog

Search in my music

Recognize tracks

Sort music

Find music by genre and mood

Find new and popular music

I can't find a particular band, track, or album in the catalog

Error in the music catalog

Listen to music

Manage player

Setting up the equalizer

Listening history

Share music

How much does data cost?

Listen to music when abroad

Setting up radio

Use AirPlay

How to improve the sound quality

Problems playing music

Error in the music catalog

My music

View music library

Add music to your library

Delete music from your library

Syncing my music

Sync your library on various devices and with the web version

The mobile and web versions don't sync

Tracks that I downloaded disappeared

The artist, track, or album is no longer available

Error in the music catalog

Playlists

Create a playlist

View playlists

Sort playlists

Add music to a playlist

Change track order

Smart playlists

Features and types of smart playlists

Smart playlist actions

Names in smart playlists

Setting up smart playlists

Access to smart playlists

Recover a smart playlist

Error in smart playlists

Shared playlists

Delete a track from a playlist

Delete a playlist

Playlists disappeared

Importing tracks

Import based on a list of track names

Import tracks from your computer

Offline mode

Turn offline mode on or off

Download music

Where does music download to?

How much space does downloaded music take up?

Delete downloaded music

Why is mobile data used?

Updating and deleting

Download the new version

Delete the app

Copyright holders

Report an infringement of intellectual property rights

Change information about a track, album, or artist