Yandex.Music and user data

When you use the Yandex.Music app, Yandex collects and transmits data to its servers. All data is processed by Yandex in accordance with the conditions expressed in the Privacy Policy and License Agreement for using Yandex.Music on mobile devices.

If you have questions or problems contact support.

What data Yandex.Music collects

Type of dataHow it is usedHow to disable data transfer

Device specifications (including model, manufacturer, OS name and version, and screen size).

To improve the quality of the application.

To adapt the application interface.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Unique user and device IDs.

To apply the user's personal preferences.

To improve the quality of recommendations.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Location.

To improve the quality of recommendations.

To display content in accordance with usage rights.

Requires permission to detect location using the network or GPS.

You can disable location tracking in the device system settings.

Connection type.

To adapt how the application works for low-speed connections.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Traffic usage.

To improve the quality of the application.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Information about the screen (width, height, resolution, zoom).

To adapt the application interface.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Interface language.

To adapt the application interface.

To improve search quality.

To improve the quality of recommendations.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Actions with interface elements: scrolling, clicking, rewinding, and interacting with the menu.

To adapt the application interface.

To improve the quality of the application.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Listening statistics:

  • Search history.
  • Listening history.
  • Tracks, albums, artists, and playlists added to the music library.
  • Listening duration.

To make recommendations based on user preferences.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Spoken phrases.

To activate and ensure performance of voice search.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Update statistics.

To track errors during download or installation.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

History of search queries in the app.

To improve search.

To personalize search.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

First name, last name, email address, and photo of users (if applicable) logged in via their Yandex account.

To log in to the application.

If you don't want to send this data, don't log in to the app.

Phone number.

To log in to the application.

If you do not want to transmit this data, log in using your username and password.

Email.

To receive receipts for subscription payments.

To receive notifications.

You can't pay for a subscription without providing this data. If you don't want to send this data, don't use the app.

You can turn off notifications about updates and change the email address for receiving notifications in the settings of the Yandex.Music web version.

List of bank cards linked to the account.

To pay for a subscription using a bank card.

If you don't want to send this data, cancel your subscription and unlink your bank card in Yandex.Passport.

The rating assigned to the application.

To provide feedback from users.

To improve the quality of the application.

If you don't want to send this data, don't rate Yandex.Music.

Reports on app crashes.

To improve the quality of the application.

To solve problems.

You can't use the app without transmitting this data. If you don't want to send this data, don't use Yandex.Music.

Data sent with requests to support:

  • Technical specifications of the device.
  • Application version.
  • Application language.
  • Unique user and device IDs.

To solve problems.

You cannot contact support without this data. If you don't want to send data, don't use the feedback form.

Data collection cannot be turned off within the app or the device system settings. To stop transferring data, delete the Yandex.Music application.

Report a problem or ask a question

If you didn't find an answer to your question or you want to report a problem, please contact support using the form below.