“JavaScript event” goal

This type of goal lets you track events on a site (such as button clicks and form submissions) that occur without the page URL changing. If the URL changes, use the Page view goal.

When this type of goal is completed, the information is transmitted to Yandex.Metrica using JavaScript. This lets you track almost any custom event.

In E-commerce, use the goal_id field to transmit information about a conversion along with data about the action.

Tip. If you don't have programming skills, use the goal type Track form submissions.

How to create a “JavaScript event” goal

When you create a goal, you set its ID. When a goal is completed, the reachGoal method is called, and the specified ID is passed to it.

This type of goal can be used on Turbo pages.

Attention.

Use IDs that aren't contained in in page URLs for the website. Otherwise, statistics also include session information for pages that contain the goal name in the URL.

The following symbols are not allowed in goal IDs: / \ & # ? = ". If you want to add a plus sign to the ID, enter %2B in place of the + character.

In Yandex.Metrica, use the left menu to go to the Goals page and click Add goal.
In the Name field, enter a name for the goal to create.
Choose the JavaScript event goal type.
Specify the goal ID. The Goal code for the site appears under the ID field. Copy the code. You'll need it to configure the reachGoal method on your site.
Click Add goal and save changes.

Use the reachGoal method on site pages.

Examples:

...
<form action="">
    ...
    <input type="button" onclick="ym(XXXXXX, 'reachGoal', 'TARGET_NAME'); return true;" value="Checkout" />
</form>
...

...
<form action="" method="get" onsubmit="ym(XXXXXX, 'reachGoal', 'TARGET_NAME'); return true;">
    ...
</form>
...

where ym(XXXXXX, 'reachGoal', 'TARGET_NAME') is the goal code for the site from the goal settings.

Check whether the goal is working correctly.

Yandex.Metrica starts collecting stats just a few minutes after the settings are saved.

Restrictions

A maximum of 200 goals can be set for each tag.
The service registers a user that completes the same goal on the same tag no more than once per second.
During a single user session, the service can register up to 400 completions of all the goals created for a tag.
If you edit a tag or goal, previously collected information doesn't change.
If you delete a goal, information collected for it is no longer available in reports.

Select a question to find a solution.

Goals in Yandex.Metrica work the same way for any source. Perhaps there aren't any users who have completed the goal from this source yet.

This might happen for the following reasons:

The goal condition in Yandex.Metrica doesn't cover all the possibilities. For example, the goal is set as going to the order confirmation page, but the site also allows instant checkout without visiting this page.
The site user has a browser plugin that blocks the Yandex.Metrica tag, so this user isn't counted.
The user has an antivirus system with strict privacy settings.
The user has a slow internet connection, so the Yandex.Metrica tag didn't load on the target page.