Checking a goal

  1. Why aren't my goals registering?
Note. Check the Don't count my sessions option (Settings → Filters). If it is enabled, follow these steps in private browsing mode (for example, Incognito mode in Yandex Browser.)
  1. Append the ym_debug=1 parameter to the page URL in the browser's address bar and reload the page.
  2. Open the browser console with the keyboard shortcut Ctrl + Shift + J ( + + J for Apple OS).
  3. Perform the targeted action on the page. In the console, you will see the number of your tag and information about the completed action. The action differs depending on the type of goal being checked:
    • “Page view”. In this case, PageView is displayed, notifying you when the page is viewed or updated.
    • “JavaScript event”. In this case it displays Reach goal and notifies you when the reachGoal method used on the page is called.

To make sure Yandex.Metrica registers the goal, go to the page Reports → Standard reports → Conversions. Yandex.Metrica starts collecting data a few minutes after a goal is created.

If the console or interface doesn't show any data, it means the goal wasn't registered by Yandex.Metrica for any of a number of reasons.

Why aren't my goals registering?

Yandex.Metrica may not register conversions in a variety of cases.

Click here to resolve the issue