Generating reports on a schedule

Yandex Metrica can generate the report you need according to a set schedule. You can view this report:

  • In the Yandex Metrica interface.
  • In email.

In addition, the report can be created in the background if it takes Yandex Metrica a long time to download it.

The report can be ordered by the tag owner or a user with any level of access. For more information, see Tag access.

You can request the report if the report page shows the icon. You can request a standard report, or a custom one that is edited or saved by a user.

Receive a report on a schedule

Warning

You can request up to 100 reports.

On the report page:

  1. Click .

  2. In the window that opens, fill in the fields:

    • Report name.
    • Recipient’s email. You can specify multiple addresses separated by commas.

  3. Set the schedule for generating the report:

    • Daily: The report will be prepared daily for two months at the beginning of the day.
    • Once a week: The report will be prepared on Mondays for six months. For example, if you request a report on Wednesday, the first report will be compiled based on data from Monday-to-Sunday of the following week.
    • Once a month: The report will be prepared on the first day of each month for 12 months. For instance, if you request a report in May, it will be compiled based on data collected during June.

    When you select one of the options, the end data for when you will stop receiving the report is shown under the option. You can extend this period.

  4. Click Save schedule.

Scheduled reports are processed based on the time zone set in the Yandex Metrica tag settings: at midnight plus 4 hours. For instance, if the time is set to Moscow, the report will be ready between 4am and 5am on the next day after the set period.

If you choose to request a report for a custom period of time, you won’t be able to schedule it. You can request them manually by specifying the desired period of time. To learn more, see Setting up and viewing a report.

Getting a report that takes a long time to download

In this case, the report page shows a message offering to prepare it in the background. Click Request report and fill in the fields in the new window. Wait for the report to be created.

Viewing reports in the Yandex Metrica interface or by mail

In case a report has been requested but hasn't been viewed yet, the icon appears in the Settings → Scheduled reports menu. On the Scheduled reports page, you can find:

  • Prepared reports: Generated reports. To view a report on this tab, click the report row.
  • Active schedules: A list of reports that are generated on a regular schedule. You can edit the email address, name, and schedule for reports on this tab.
  • Archived schedules: A list of regular reports that are no longer generated and reports that you canceled. You can restart a report schedule on this tab.

The report message contains a chart and table in separate XLSX files, as well as the date when the report was compiled. You can extend this period.

If you want to change the report settings (for instance, add a metric or a dimension), go to the report from Reports in Yandex Metrica and click the icon to request a new report.

Extend or resume automatically generating a report

You can resume getting a report if the schedule for automatically generating it has ended. You can do this in the Archived schedules tab on the Settings → Scheduled reports page.

Click next to the report you need. The report is shown on the Current reports tab.

Extend

: You can do this in the email that you receive before the report schedule ends (the email notifies you how many more times the report will be created automatically).

Click **Extend**. A page will open where you can choose the schedule for generating the report.

Resume

: You can resume automatic report generation in the email about the last scheduled report.

Click **Continue generating the report automatically**. A page will open where you can choose the schedule for generating the report.

Cancel a scheduled report

  1. Go to the Saved to account → Scheduled reports page.
  2. On the Active schedules tab, click next to the report you want to request.

After this, the requested report will no longer be sent to your email. It will be moved to the Archived schedules tab in Yandex Metrica.

In some cases, Yandex Metrica may disable report generation. For example:

  • The tag was not found: The tag was deleted. It can be restored by the tag owner.

  • Tag owner not found: The login of the user who created the schedule for this report was deleted.

  • Rights to the tag were revoked for the user: To restore tag rights, contact the tag owner or a user who has editing rights for the tag.

  • Error occurred when processing report parameters: Create the report and the schedule again.

You’ll receive an email notification if any of these errors occur.

Chat with us

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Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.

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