--- metadata: - name: generator content: Diplodoc Platform v5.55.2 alternate: - https://yandex.com/support/metrica/en/general/multi.md - https://yandex.com/support/metrica/ru/general/multi.md - https://yandex.com/support/metrica/tr/general/multi.md - href: en/general/multi.md type: text/markdown title: Markdown version - href: ../llms.txt type: text/markdown title: llms.txt --- > **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/metrica/en/llms.txt # Multi-goal With a **multi-goal**, you can combine several different types of conditions into a single goal, including both online and offline events. This helps you collect unified statistics on events that address the same business objective but have different technical parameters. A goal is considered completed if at least one of the conditions specified in the multi-goal settings is met. If multiple events matching the multi-goal conditions occur within a single session, each event is counted as a conversion. ## How to create a multi-goal {#create-goal} 1. In Yandex Metrica, go to the **Goals** page in the left menu. 2. Click **Add goal**. 3. Select the **Multi-goal** goal type. 4. In the **Name** field, enter a name for the goal to create. 5. Add the conditions you need. You can use the available goal types as conditions: - [Conversion](https://yandex.com/support/metrica/en/general/goal-js-event.md) - [Pageviews](https://yandex.com/support/metrica/en/general/goal-page-visit.md) - [Site search](https://yandex.com/support/metrica/en/simple-goal/search.md) - [Form submission](https://yandex.com/support/metrica/en/simple-goal/form.md) - [ Button click](https://yandex.com/support/metrica/en/simple-goal/click.md) - [Click on phone number](https://yandex.com/support/metrica/en/simple-goal/tel.md) - [Click on email](https://yandex.com/support/metrica/en/simple-goal/email.md) - [Calls](https://yandex.com/support/metrica/en/general/call-goal.md) - [Chats](https://yandex.com/support/metrica/en/general/chat-goal.md) - [Open messenger](https://yandex.com/support/metrica/en/simple-goal/messengers.md) - [Clicks to social networks](https://yandex.com/support/metrica/en/simple-goal/social-networks.md) - [Return from payment system](https://yandex.com/support/metrica/en/simple-goal/payment-system.md) - [File download](https://yandex.com/support/metrica/en/simple-goal/download.md) - [Parameters](https://yandex.com/support/metrica/en/general/parameters-goal.md) You can select no more than 10 conditions. 6. Click **Add goal**. The created goal will appear in the list of goals. Yandex Metrica will start collecting statistics on it within a few minutes. ![](../_assets/multi-goal.png =500x){.border-yes} ## Revenue transfer {#price} For a multi-goal, revenue can be reported in two ways: - By sending revenue data directly through a condition. To learn more, see [Revenue by goal](https://yandex.com/support/metrica/en/general/price-goal.md). - As static revenue specified in the goal's additional settings. ## Requirements and restrictions {#general} - The conditions described in these steps are combined using the logical `OR` operator. A goal is considered completed if at least one of its conditions is met. - A maximum of 200 goals can be set for each tag. - The service registers a user reaching the same goal on the same counter no more than once per second. - During a single user session, the service can register up to 1000 offline conversions and 400 online conversions created for the tag. - If you edit the tag or a goal, all the previously collected information does not change. - If you delete a goal, information collected for it is no longer available in reports. [Chat with us](https://yandex.com/chat/#/user/036e6a02-3620-9cdc-4c5e-a34667a7379e?utm_source=spravka){.button}
{% cut "Write an email" %} {% list tabs radio %} - No data for a particular source Goals in Yandex Metrica work the same way for any sources. Perhaps there aren’t any users who have completed the goal from this source yet. {% cut "The recommendations did not help" %} Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.
{% endcut %} - Data for a goal doesn’t match real data This might happen for the following reasons: - The goal condition in Yandex Metrica doesn't cover all the possibilities. For example, the goal is set as going to the order confirmation page, but the site also allows instant checkout without visiting this page. - The site user has a browser plugin that blocks the Yandex Metrica tag, so this user isn’t counted. - The user has an antivirus system with strict privacy settings. - The user has a slow internet connection, so the Yandex Metrica tag didn’t load on the target page. {% cut "The recommendations did not help" %} Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.
{% endcut %} - Goal doesn’t work
{% endlist %} {% endcut %}
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#| || Useful links - [Demo tag](https://metrica.yandex.com/r/dashboard?) - [Add a tag](https://metrica.yandex.com/add/) - [Free tag setup](https://yandex.com/promo/freeservice/metrica?utm_source=help_metrica_en&utm_medium=cpc&utm_campaign=1) - [Yandex Metrica API](https://tech.yandex.com/metrika/) - [Suggest your idea](https://yandex.com/support/metrica/troubleshooting/idea.html) - [Discuss in Telegram](https://t.me/yandexmetrika) | Online training - [Get a Yandex Metrica certificate](https://yandex.ru/adv/expert/exam/metrika/?utm_source=metrika_help&utm_medium=web&utm_campaign=static&utm_content=useful_links) - [Take a training course](https://yandex.com/adv/edu/online/metrika?utm_source=metrika_help&utm_medium=web&utm_campaign=static&utm_content=useful_links) || |#