How to decide which goal to create

Goals let you track user actions on the site. For example, you can find out how many people registered on the site during a month but didn’t take any action. The desired actions usually depend on the type of site.

Informational site

Registration on the site

To find out how many users have registered on the site, there are several criteria that you can track.

Criterion

Recommended goal type

Submit a form by clicking a button, such as “Submit”.

Form submission

Sequence of actions:

  • Click a link to open the form.
  • Click the button to submit the form.

Multi-step goal

Visiting a specific page

Use the Page view goal to track this action.

Site that offers services or items

Tip

If you have an online store with a large number of items, configure sending e-commerce data and use the special group of reports.

Form submission

To track form submissions, you can register the following actions:

Action

Recommended goal type

Click a button (such as Submit) after filling out a special form.

Form submission

Click the email address (and send the request by email).

Click on email

Open a page with a form to submit or another way to send the form.

This option is not as effective, since it doesn’t register the actual submission. Use the Page view goal.

Registration on the site

To find out how many users have registered on the site, there are several criteria that you can track.

Criterion

Recommended goal type

Submit a form by clicking a button, such as “Submit”.

Form submission

Sequence of actions:

  • Click a link to open the form.
  • Click the button to submit the form.

Multi-step goal

Viewing a list of services or prices

There are several ways to track this action. The method you should use depends on how information is published on the site.

Format

Recommended goal type

List on a separate page

Pageviews

Example of tracking file downloads

List in a file

Site with contests, promo offers, and so on

Form submission

To track form submissions, you can register the following actions:

Action

Recommended goal type

Click a button (such as Submit) after filling out a special form.

Form submission

Click the email address (and send the request by email).

Click on email

Open a page with a form to submit or another way to send the form.

This option is not as effective, since it doesn’t register the actual submission. Use the Page view goal.

Registration on the site

To find out how many users have registered on the site, there are several criteria that you can track.

Criterion

Recommended goal type

Submit a form by clicking a button, such as “Submit”.

Form submission

Sequence of actions:

  • Click a link to open the form.
  • Click the button to submit the form.

Multi-step goal

Learn more

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Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.

If you need to adjust the goal so that it will continue to record events other than page views, please describe the situation in the form.