Notifications

Configure notifications

You get a notification when you receive a message. By default, notifications are enabled for all chats. To change the settings:

For all chats
  1. Tap .
  2. Enable/disable the Show notifications, Sound, or Vibration options.
For individual chats
  1. Open the chat.
  2. Tap ( in iOS) in the upper-right corner.
  3. Select Disable notifications or Enable notifications.

If you enable notifications in the settings for an individual chat, but disable them in the general settings, you won't receive any notifications.

Questions and issues

I don't get notifications.
  1. Open the device settings and select Yandex Messenger in the list of apps. If Yandex Messenger notifications are disabled, enable them.

  2. In Yandex Messenger, tap (Settings in iOS) and make sure that the Show notifications option is enabled. Try disabling it and then enabling it again (you need to have a stable internet connection).

  3. If the problem persists, contact support.

No notification sound on the desktop computer

In the computer settings, check whether sound notifications are enabled for Yandex Messenger:

  1. Click Start → Control Panel → Sound.
  2. On the Sounds tab, select System Notification in the Program Events section.
  3. Select the notification sound in the Sounds block at the bottom.
  4. Click Apply → Ok.