Write a message

Choose recipients

One recipient

Enter the recipient's address in the To field or select the contact from the address book. As soon as you start typing the first letters of a name, surname, or email address, you will see a list of matching contacts.

To search names or surnames, you can use Cyrillic instead of Latin characters and vice versa. For example, to search for “Mad Hatter” you can enter either a Latin “m” or Cyrillic “м”. The recipients you most recently wrote appear first on the list of suggestions.

Multiple recipients

You can send your message to several recipients at one time. To do this, enter several addresses separated by commas and spaces in the To field. For example: cheshire.katze@yandex.com, just.mad.hatter@yandex.com, just.white.rabbit@yandex.com.

Note. One message can be sent to a maximum of 50 recipients in the Mail web interface and 35 recipients in the mail program.

If you have one main recipient and several optional recipients, type the main address in the To field and then type the remaining addresses in the Cc field.

Every recipient will be able to see all the addresses entered in the To and Cc fields. If you want to hide certain addresses, then simply move them to the Bcc field.

Attention. A recipient entered in the Bcc field might not get your email because some spam filters delete these types of emails.

To move an address from the To field to another field (for example, Cc), drag the address you need by pressing and holding the left mouse button.

SMS copy of message

You can send a copy of your message to the recipient's mobile device, free of charge. If you want to send SMS copies of messages, link your phone number to your mailbox.

The following restrictions apply to sending SMS messages:

  • Only one recipient should be listed in the To field.
  • The SMS copy can only be sent to one phone number.
  • You can't send a copy in an SMS to yourself.

To send a copy of your message via SMS, click SMS in the To field next to the recipient's address. If a contact's phone number is listed in your address book, then the number will be automatically copied to the SMS field. You can also manually enter a mobile number.

Attention. Carefully check your data. Make sure that both the email address and the phone number belong to the same person.

After you send the message, the recipient will receive an SMS with a link to a read-only copy of the message. The recipient can reply and view attachments via the Yandex.Mail website, the mobile Yandex.Mail website, or the app for Android and iOS.

“To” settings

To display popular contacts under To:

  1. Click in the upper-right corner.
  2. Select Contacts.
  3. Select the option Display often-used contacts when writing a message.
  4. Save the changes.

If in addition to the names of the senders and recipients in the To field, you also want to see their email addresses, follow these steps:

  1. Click in the upper-right corner.
  2. Select Contacts.
  3. Disable Show sender and recipient names instead of email addresses.
  4. Click Save changes.

Select the sender's address

You can write to friends and colleagues from different addresses. You can use your main Yandex mail address for one situation, one of your email aliasesfor another situation, and a mailbox hosted on another service (like Gmail or Mail.Ru) for yet another one.

Choose an address to send messages from

For all messages

You can choose an address to use in the Sender information section. This alias will be used by default for all messages.

For a specific message

You can choose an alias on the page for composing a message. The alias you pick will only be used for this particular email.

Format the text body

Use the formatting panel to change text to bold or italics, change the color or font size, create bulleted or numbered lists, insert a picture, and so on.

Formatting is enabled by default, and the panel looks like this:

To disable formatting, click Without formatting — the button will turn yellow:

Add a file

Upload from a computer

  1. Click below the text box.
  2. Select the files you want on your PC and then click Open.
Attention. If you cannot attach several files at the same time, make sure you have the latest Adobe Flash Player version installed. For more details, see I can't attach a file.

If you have accidentally attached the wrong file, simply click Delete.

Note. If attachments exceed 25 MB, they are automatically uploaded to your Yandex.Disk (the Mail attachments → Sent as links to Yankex.Disk folder).

Attach from Yandex.Disk

  1. Click below the text box.
  2. Select a file or folder and then click Attach.

The recipient will receive a message with links to download the attachments. The download links to the attachments will only be available to users who participate in the conversation.

Note. You can upload files up to 10 GB to Yandex.Disk. There are no restrictions on such attachments.

Many mail services don't accept attachments larger than 10 MB. If you are not sure that your attachment can be sent as is, send it in parts (in several messages) or attach the files to your message via Yandex.Disk.

Add from mail attachments

All files that you sent or received are saved to your Yandex.Disk in the Mail attachments folder.

To attach them to an email:

  1. Click below the text box.
  2. Select the required file and click Attach.

Attach a picture

There are several ways to insert an image into the email body (instead of adding it as an attachment):

Using the clipboard
  1. Copy the image to the clipboard: for example, if you want an image from another site, right-click it and select Copy image.
  2. Open the compose an email page, right-click the place on this page where you want to insert the image, and click Paste.
Dragging and dropping from a computer
Drag and drop the image on the compose an email page.
Note. If you drag and drop an image to the text box, the image will be inserted into the message body. If you drag and drop an image below the text box, it will be attached to the email.
Using the formatting toolbar
  1. Click the icon in the formatting toolbar above the text input field.
  2. Paste a direct link to the image and click Add.
Restriction. If none of the methods for insert an image work, check that the email has formatting enabled. The formatting panel should look like this (the Without formatting button isn't highlighted in yellow):

Choose a signature

If you have several signatures, you can choose a specific one when composing a message, or set up signature auto-selection.

  1. Move the cursor to the current signature.
  2. Click the button that appears to the left of the signature.
  3. Choose a signature.
Note. If you are unable to choose a signature when composing a message, check if the option allow signature selection on the message composition page is turned on in settings.

Save your draft

When you write a message, all changes you make are automatically saved as a draft every 10 seconds. You can put aside a message you're writing and edit it later. To edit a draft, go to the Drafts folder and open the last saved version of your message.

Create a message template

If you frequently send similar or identical messages (e.g., invitations or CVs), you can save them as templates. Unlike drafts, templates will not disappear once your message is sent. All templates are reusable, so you can easily compose template-based emails to your partners, colleagues, or friends.

To create a template, open the message creation form and then click Template in the Subject field:

Click Create template, specify a subject, and then type the message body. You can also add an attachment here.

Once the template is ready, click Save template. Now you can open the necessary template directly when composing a message. Just click the Template link and select one from the list.

All templates you have created are stored in a separate subfolder in Drafts. They only contain the subject, attachments, and message body text (without recipients).

Send your message

When your message is ready, click Send.

You can also set up additional options beforehand:

  1. Message delivery notification
  2. No response reminder
  3. Delayed delivery

Message delivery notification

If you want to receive delivery notification, click below the message text before you send the email.

Once the message is successfully delivered, a report will be sent to your mailbox.

Attention. The report confirms that the email arrived in the recipient's mailbox, but does not tell you whether or not it was read.

No response reminder

If you send an important letter that requires a response, you can set a reminder if a response isn't received in a certain certain period of time.

To do this, before sending your message:

  1. Click the button under the text input field.
  2. Enable Remind me if no answer is received within <5> days.
  3. Choose how many days to wait for a response. The default value is 5 days.
  4. (Optional) Enable Always remind to set reminders for all new messages.
    Note. When you enable Always remind, the response time is not saved. If you choose to wait 3 hours for a response, the next email you send will have the default waiting time 5 days.

    To disable reminders for new messages, disable this option on the new message page.

If your recipient does not respond in 5 days, you will receive a reminder to send the message again.

To view email awaiting response, click under the list of folders. If you don't want to wait for a response anymore, open the email and click Don't wait.

Delayed delivery

If you want your message to be sent on a certain date and time:

  1. Click the button under the text input field.
  2. Enable send on <day> at <time>.
  3. Set the date and time when you want the message to be sent.
Note. You can postpone sending your email for up to one year from the current date.