Attachments

Attach files to a message

Upload from a computer

  1. Under the email text box, click  → From your computer.
  2. Select the files you want on your PC and then click Open.
Attention. If you cannot attach several files at the same time, make sure you have the latest Adobe Flash Player version installed. For more details, see I can't attach a file.

If you attached a file by mistake, click in the upper-right corner of its thumbnail.

Many mail services don't accept attachments larger than 10 MB. If you're not sure that your attachment can be sent as is, send it in parts (in several messages) or attach the desired files to your message via Yandex.Disk.

If the attachments are larger than 25 MB, the files are automatically uploaded to Yandex.Disk in the Email attachments folder. To learn more, go to Help for Yandex.Disk.

Attach from Yandex.Disk

  1. Under the email text box, click  → From your computer.
  2. Select a file or folder and then click Attach.

The recipient will receive a message with links to download the attachments. The download links to the attachments will only be available to users who participate in the conversation.

Note. You can upload files up to 10 GB to Yandex.Disk. There are no restrictions on such attachments.

If you can't attach a file from Yandex.Disk, it may be because you ran out of space there. To learn more, go to Help for Yandex.Disk.

Add from mail attachments

You can attach a file from a list of all the files you ever sent or received.

  1. Under the email text box, click  → From Yandex.Mail.
  2. Select the folder that contains the email with the desired attachment.
  3. Select the file and click Attach.

View attachments

Certain types of attachments can be opened directly in Yandex.Mail web interface without using additional applications. The following file types are supported:

  • Documents: DOC/DOCX, XLS/XLSX, PPT/PPTX, ODT, ODS, ODP, CSV, RTF, TXT, PDF
  • Images: JPG, PNG, GIF, BMP, TIFF, EPS, PSD, CDR, AI
  • Archives: ZIP, RAR, TAR.

If an email contains an attachment, it is displayed in the email list as a thumbnail or .

How to disable attachment thumbnails:

  1. Click in the upper-right corner.
  2. Choose Other.
  3. Disable the show attachments in message list option.

You can view an attachment, save it to Yandex.Disk, and download it from the message page:

Viewing documents and archives

To view a certain document or archive, select it and then click View. The file will open in a new window.

View images

The attached images are displayed as thumbnails. To open an image in the view mode, simply left-click its thumbnail.

To exit the view mode, click in the upper right-hand corner, or press Esc.

I can't attach a file

Update the page by clicking Ctrl+F5 and try to attach the file again. If the problem persists, clear the browser cache and delete all cookies. Then try the intended action again.

Yandex.Mail may not work properly due to certain browser extensions or add-ons. You can temporarily disable them to determine if this is the case. If ad blockers or antivirus extensions are causing problems with Yandex.Mail, then you can add the Mail page to the list of exceptions for that particular extension.

I can't attach certain files in Internet Explorer
  1. Make sure that you have the latest version of Adobe Flash Player installed. Open the page for downloading the module. If the version on your computer differs from the latest one, you will see the button Install now in the right part of the page. Click it to update the module.
  2. Disable any proxy server that you are using.

I get email without attachments

If you receive email without attachments and you are sure that the sender included them in their letter, the sender probably uses Microsoft Outlook. Files sent from Outlook are placed in a non-standard wrapper: winmail.dat format. Files sent in this format can't be read in the Yandex.Mail web interface. Ask the sender to attach the file in the web interface or to upload it to Yandex.Drive and share the link.