Attachments

Attach files to a message

You can attach files to a message:

Upload from a computer

Under the email text box, click .
Select the files you want on your PC and then click Open.

Attention. If you can't attach multiple files at the same time, refresh the page by pressing Ctrl + F5 and try to attach the attachment again. To learn more, see I can't attach a file.

If you attached a file by mistake, click in the upper-right corner of its thumbnail.

Many mail services don't accept attachments larger than 10 MB. If you are not sure that your attachment can be sent as is, send it in parts (in several messages) or attach the files to your message via Yandex Disk.

If the attachments are larger than 25 MB, the files are automatically uploaded to your Yandex Disk in the Email attachments folder. To learn more, see the Support page for Yandex Disk.

The maximum attachment size is 1 GB. You can add larger files to emails only if you have a Yandex 360 Premium subscription.

Add from Yandex Disk

Under the email text box, click .
Select a file or folder and then click Attach.

The recipient will receive a message with links to download the attachments. The download links to the attachments are available only to users who participate in the correspondence.

Note. The maximum size of a file uploaded from Yandex Disk is 10 GB. The number of attachments in each message is not limited.

If you can't attach a file from Yandex Disk, it may be because you ran out of space there. To learn more, go to Help for Yandex Disk.

Add from mail attachments

You can attach a file from a list of all the files you ever sent or received.

Under the email text box, click .
Select the folder that contains the email with the desired attachment. Folder names are displayed in English.
Select the file and click Attach.

View attachments

Certain types of attachments can be opened directly in the Yandex Mail web interface without using additional applications. Yandex Mail supports the following file types:

Documents: DOC/ DOCX, XLS/ XLSX, PPT/ PPTX, ODT, ODS, ODP, CSV, RTF, TXT, and PDF.
Images: JPG, PNG, GIF, BMP, TIFF, EPS, PSD, CDR, AI
Archives: ZIP, RAR, and TAR.

If an email contains an attachment, it is displayed as a thumbnail or the icon in the email list.

How to disable attachment thumbnails:

In the upper-right corner, click → All settings.
Select Interface.
Disable the show attachments in message list option.

You can view an attachment, save it to Yandex Disk, or download it from the email page:

Viewing documents and archives

To view a certain document or archive, select it and then click View. The file will open in a new window.

View images

The attached images are displayed as thumbnails. To open an image in view mode, left-click its thumbnail.

To exit the view mode, click in the upper-right corner or press Esc.

I can't attach a file

This might be happening for one of the following reasons:

Insufficient space in Yandex Disk: If you see the message “Couldn't attach file, insufficient space in Yandex Disk”, increase space on your Yandex Disk. Attachments larger than 25 MB are usually automatically uploaded to Yandex Disk in the “Email attachments” folder and added to emails as links. Delete unnecessary files and folders from your Yandex Disk or sign up for Yandex 360 Premium to get more storage space. For more information on how to increase space, see Help for Yandex Disk.
You're trying to upload a file that is larger than 1 GB and you don't have Yandex 360 Premium: Attachments larger than 25 MB are usually automatically uploaded to Yandex Disk in the “Email attachments” folder and added to emails as links. But you can only upload files that are larger than 1 GB to Yandex Disk if you have Yandex 360 Premium.
You're trying to upload a file that is larger than 2 GB: Attachments larger than 25 MB are usually automatically uploaded to Yandex Disk in the “Email attachments” folder and added to emails as links. But you can't upload files that are larger than 2 GB to Yandex Disk via the browser. Upload the file using Yandex Disk for desktop, copy the link to the file, and send it in an email.
You're trying to download the entire folder: Don't drag the folder to the message page. Instead, archive the folder and then attach it to your message. You can also upload files from a folder one at a time.
Problem with the internet connection: If you see the message “Couldn't upload file”, check your internet connection and try again. If the error persists, contact your internet provider's support service.
The browser doesn't display the page correctly: Refresh the page by clicking Ctrl + F5 and try to attach the file again. If the problem persists, clear the browser cache and delete all cookies. If you're using Internet Explorer, try disabling the proxy server. Then try the intended action again.
Extensions block Yandex Mail: Temporarily disable all plug-ins and extensions in the browser to check if they interfere with the correct operation of Yandex Mail. If ad blockers or antivirus extensions are causing problems with Yandex Mail, add the Yandex Mail page to the list of exceptions.

I get email without attachments

If you receive emails without attachments and you are sure that the sender added them, the sender probably uses Microsoft Outlook. When sending files from this program, they are placed in a non-standard wrapper — the winmail.dat format. Files sent in this format can't be read in the Yandex Mail web interface. Ask the sender to attach the file in the web interface or upload it to Yandex Disk and share the link.