Yandex.Mail: FAQ's

Accessibility and security

I don't remember my password

I think I've been hacked

Emails have disappeared from the mailbox

Errors loading and displaying Yandex.Mail


Non-spam messages arrive in the Spam folder

Add a sender to the blacklist

Unsubscribe from a mailing list

My mailing goes to spam

Email clients

How do I configure the email client?

I can't get or send email

I can't delete emails

Send and retrieve mail

I'm not getting my mail

I can't send emails

How do I choose the sender's address?

Message filters

How do I set up mail forwarding?

A filter doesn't work

Importing mail from another mailbox

Mail import doesn't retrieve emails

Mail import doesn't work


The wrong picture is displayed

How do I remove a theme?


Incorrect order of folders

Folders disappeared

Mobile access

Mobile Yandex.Mail

Android and iOS app