Page elements don't display correctly

Old emails in the list display above the new ones

These emails are pinned to the top of the list. Pinned emails are highlighted with a yellow stripe to the left of the email line.

To unpin an email, select it and click Unpin.

There are no buttons above the email list

The buttons display when you begin working with specific emails. Select one or more emails from the list and the buttons will appear.

The “Contacts”, “Calendar”, and “Disk” buttons are missing.

You're probably working in compact mode. Follow these steps to go back to full mode.

  1. Click Appearance (in the upper right corner).
  2. Disable Compact mode.

The counter shows unread emails and there aren't any in the list

Browser plug-ins and extensions may cause this discrepancy. You can temporarily disable them to determine if this is the case. If ad blockers or antivirus extensions are causing problems with Yandex.Mail, then you can add the Mail page to the list of exceptions for that particular extension.

The number of emails in folders doesn't display

Go to a particular folder to find out how many emails are in it. If the folder contains unread emails, that number will display regardless of if you currently have that folder open.

Mail doesn't take up a lot of space on your screen

The new version of Yandex.Mail lets you adjust your mailbox borders. Hold the cursor on the right border and it will change to this: ←||→. Then left-click and hold while dragging the mailbox border to the right.

Yandex.Mail doesn't fit on the screen and there is no horizontal scrolling

The new version of Yandex.Mail lets you adjust your mailbox borders. Hold the cursor on the right border and it will change to this: ←||→. Then left-click and hold while dragging the mailbox border to the left.

My question is not in the list

If you still have questions about the new Yandex.Mail interface or you have comments or requests, please let us know.