Creating and configuring filters

Create a filter

Setting up a filter

To create a filter:

  1. Open the menu Settings  → Message filtering and click Create filter.
  2. Next to Apply to, select the type of emails to filter:

  3. In the If section, enter the filtering conditions:

    1. Choose the parameter from the list (for more details, see the Condition parameters section).
    2. In the field on the right enter a value for the selected parameter (for example, an address or a keyword).
    3. Specify how the condition must be met (for more information, see the Condition properties section).
  4. Multiple conditions can be specified for one filter. These conditions can be met simultaneously or separately. To add more parameters to the filter:
    1. Under If, click Add condition, then select the parameter and its value.
    2. Specify if these conditions must be met simultaneously:

  5. Under Take the following action, select an action to perform for the filtered emails:
  6. If necessary, enable Ignore other filters (see Filter priorities).
  7. Click enter a name if you would like to name the filter.

  8. To save the filter, click Create filter.
    Attention. The specified rules will only apply to new emails. Emails that are already in your mailbox won't be filtered automatically. If you want to apply a filter to existing emails, click Apply filter to existing messages.

Automatic message filtering

  1. Follow steps 1-4 in the Setting up a filter section.
  2. For emails to automatically go to specific folders, enable the option Put in folder and then select a folder from the list on the right. If you want emails to be automatically marked with a specific label, enable the option Apply label and then select a label from the list on the right.
If you don't have any filters set up or none of the filtering conditions are met, messages go to the Inbox.
Tip. You can create basic sorting rules in the menu All settings  → Folders and labels. Select the folder or label you need and click Create filter. Specify the conditions for sorting emails and then click Create filter again.

Email forwarding

To configure forwarding of your emails to a different email address:

  1. Follow steps 1-4 in the Setting up a filter section.
  2. In Take the following action, click Continue and then enter your password for Yandex.
  3. Select Forward to and specify the address for emails to be sent to. If you want to save copies of the forwarded emails, select the option save copy.
  4. Confirm forwarding. Instructions will be sent to the address that you specified after you click Create Filter.
Tip. If you set up mail forwarding to a different Yandex.Mail inbox and want to receive your old emails as well as new ones, select the appropriate mail import parameters.
Attention. You cannot forward Spam messages.

Forwarding notifications

To forward notifications of new emails to a different mailbox:

  1. Follow steps 1-4 in the Setting up a filter section.
  2. Select the Send notification to option in the Take the following action section and enter the address.
  3. Enter your Yandex password.
  4. Confirm that you want to receive notifications. Instructions will be sent to the address that you specified after you click Create filter.

Autoresponder

To configure automatic replies:

  1. Follow steps 1-4 in the Setting up a filter section.
  2. In Take the following action, click Continue and then enter your password for Yandex.
  3. Select Send a reply with the following message and enter the message text.

The message that you specified will be automatically sent for each incoming email that meets the filtering conditions.

Edit a filter

To edit, disable or delete a filter, use the links to the right of the corresponding filter on the Message filters page.

Filter priority

Filters are applied in the same order as they are listed on the Message filters page: the higher the file is in the list, the higher its priority. If you would like to raise the priority of a filter, drag it up to a higher position.

Note. If actions that cannot be completed simultaneously have been set for several filters with the same conditions, only one of these filters will be applied (the one located higher in the list). For example, if “Move messages from cheshire-katze@yandex.ru to ‘From Cat’ is above “Move messages from cheshire-katze@yandex.ru to ‘Important’, the messages will be moved to “From Cat”.

If you have several filters with the same conditions and select Ignore other filters in one of them, the filters below this one will not be applied, while the ones above it will be used.

Example 1
The email meets the conditions of three filters. The Ignore other filters option is enabled for the first filter:

Example 2
The email meets the conditions of three filters. The Ignore other filters option is enabled for the second filter:

Problems with filters

A filter isn't working

There are a few reasons why this might occur:

Not enough time has passed since configuring the filter
Wait a few minutes after setting up a message filter, because it might not begin working immediately.
The filtering conditions are specified incorrectly
Check the properties and parameters.
There are filters with higher priority in the list of filters
If the list contains filters higher up with the same conditions, or one of the filters higher up has the Ignore other filters option selected, this may affect how the rule is implemented. For more information, see Filter priority.

If the filter does not start working within a few minutes and changing the settings does not help, contact Yandex.Mail Support using the feedback form at the bottom of the page.

Forwarding mail to another address does not work

If you have any problems with automatic forwarding of messages to other addresses, please check the Message filters page to confirm that the required filter is enabled and that the address to which the message should be sent is also correct.

Check for any incorrect characters in the address you entered.

Also check if the receiving mailbox has any rules for deleting or moving messages to Spam.