Labels

Labels help you arrange and quickly find emails. You can assign any number of labels to each email.

Four standard labels are available in your mailbox by default: Flagged, Unread, With attachments, and Awaiting reply (the last one is displayed if response reminder is enabled). These labels can be found under the list of folders.

Add label

  1. Select the messages you want want to restore.
  2. Click Label in the top menu, or select Label as → New label from the context menu.
  3. Enter the name of the label (a maximum of 15 characters) and click on it to apply the changes. If you want to set the color for the new label right away, choose New label in the list of labels.

If you have already created some labels, you can simply drag emails to the required label in the list on the left or drag the label from the list to the relevant email.

To flag a message, click the icon to the left of the sender's portrait.

You can add a label when creating a message to make it stand out in the list of sent emails.

Remove label

There are a few ways to remove a label:

In an opened email

Click the "x" on the label:

In the list of messages

1. Select emails.
2. Click Label in the upper menu, or select Label as in the context menu.
3. In the Delete label section, select the name of the relevant label and click on it to apply the changes.

Edit labels

Go to → All settings → Folders and labels to manage labels:

  • Create new labels.
  • Change and delete labels.
  • Sort labels by the number of emails or in alphabetic order.
  • Create filters to automatically sort emails.

Alert

The standard labels do not change and cannot be deleted.

Sort messages by label

You can sort all emails by standard or private tags.

To view all emails with standard labels, click the button on the left under the folder list:

  • — To view all flagged messages.
  • — To view all unread messages.
  • — To view all messages with attachments.
  • (appears if response reminder is turned on) — To view all emails you're waiting for a response to.

There are several ways to group emails with a label that you created:

  • Find the email with the label in the list and click the label.
  • On the left, click the label under the standard labels switch.

I can't label a message

Reload the page by pressing the keyboard shortcut Ctrl+F5. If the problem persists, clear the browser cache and delete all cookies. Then try the intended action again.

Temporarily disable all plug-ins and extensions in the browser. Often they are the cause of Yandex Mail errors. If Yandex Mail works incorrectly because of an ad blocking or antivirus extension, add Yandex Mail as an exception to the extension.

Managing labels on smartphones and tablets

Open the label list

Pull the screen to the right.

Tap in the top left corner.

Apply or remove label

  1. Select the emails. To select an email, click on the sender's image in the message bar.
  2. Tap → Labels.
  3. Select a label and tap Done.
  1. Select the emails. To select an email, click on the sender's image in the message bar.
  2. Tap the icon, and then at the bottom of the screen.
  3. Select a label and tap Done.
  4. Select a label and tap Done.
  1. Open the email.
  2. On the right side of the screen, tap .
  3. Tap Labels.
  4. Select a label.
  5. Click Done.

If you want to label multiple emails at the same time:

  1. Select the messages. To select an email, click on the sender's image in the message bar.
  2. At the bottom of the screen, tap More → Labels.
  3. Select a label.
  4. Click Done.

Create a new label

  1. Pull the screen to the right.
  2. Tap above the list of folders.
  3. Click the icon in the upper right corner.
  4. Enter the name of the label and select a color.
  5. Click Done.
  1. Pull the screen to the right.
  2. Tap above the list of folders.
  3. Click the icon in the upper right corner.
  4. Enter the name of the label and select a color.
  5. Click Done.
  1. Tap in the top left corner.
  2. Under the folder list, tap Settings.
  3. Choose Folders and labels.
  4. Tap Create → Label.
  5. Enter a name for the label and select a color.
  6. Click Done.

Remove a label

  1. Pull the screen to the right.
  2. Click the icon.
  3. Select the label you want to remove.
  4. Click in the upper-right corner.
  5. Tap Delete label.
  1. Pull the screen to the right.
  2. Tap above the list of folders.
  3. Tap Edit.
  4. Select the label you want to remove.
  5. Tap Delete.
  1. Tap in the top left corner.
  2. Under the folder list, tap Settings.
  3. Choose Folders and labels.
  4. Tap Edit in the top right corner.
  5. To the left of the label you want to delete, tap .
  6. Click Done.

Note

Only the label itself is removed. The labeled emails remain in your mailbox.

Contact support
Previous
Folders
Next
Group by subject