Sorting emails

If you receive many different emails and you want to easily navigate through your mailbox, sort your emails.

Sort emails into folders

You can create multiple folders for different types of email: personal, work-related, or social.

Label your emails

Use color labels to sort emails within the same folder.

Hide subscriptions you don't read

If you have a lot of subscriptions, Yandex.Mail will help you sort them out.

Contact support

If you are having problems with the Yandex.Mail app, please let us know via the feedback form in the app:

  1. Pull the screen to the right.
  2. Tap Help and feedback under the folder list.
  3. Select Problem.
  4. Select a subject.
  5. Describe your problem in as much detail as possible.
Attention. If you'd like to report a problem with the mobile app, please use the feedback form in the app rather than the one in Help. This way your request will be received by the right support specialists and you will get a quicker response. Besides, when you send your request directly from the app, it lets the support specialists see some technical details that can help resolve the issue.

If the app crashes unexpectedly and you can't use it to contact us, please send an error message via the feedback form.