Subscriptions to newsletters and mailing lists

If you receive subscriptions in your Inbox folder, Yandex.Mail can help you organize them. Divide all your subscriptions into the ones you read and the ones you don't read. Email from mailing lists you do read will arrive in your Inbox, while new email from the mailing lists you don't read will be automatically sent to the Trash folder.

Attention. All emails in the Trash folder are automatically deleted in 31 days. Note that you will not be able to recover the deleted emails.
  1. View all your subscriptions
  2. Move emails to the Trash folder
  3. Receive emails in Inbox again

View all your subscriptions

  1. Pull the screen to the right.

  2. Tap Settings (under the list of folders and labels).

  3. Choose the account where you want to organize your subscriptions.
  4. Choose Manage mailing lists.

You will see all of your mailing lists on the Active tab. To view recent messages from a specific address, tap on it.

Move emails to the Trash folder

  1. On the Active tab, select the subscriptions you want to hide. New emails from these addresses will be automatically sent to the Trash folder.
  2. Tap Hide <number> mailing lists.
  3. Enable the Delete old emails option if you want to move old messages from the selected addresses from Inbox to Trash .
  4. Tap Hide <number> mailing lists.

Receive emails in Inbox again

  1. Open the Hidden tab.
  2. Mark the subscriptions you want to read. New emails from these addresses will arrive in your Inbox folder.
  3. Tap Activate <number> subscriptions.
  4. Confirm activation.

Contact support

If you are having problems with the Yandex.Mail app, please let us know via the feedback form in the app:

  1. Pull the screen to the right.
  2. Tap Help and feedback under the folder list.
  3. Select Problem.
  4. Select a subject.
  5. Describe your problem in as much detail as possible.
Attention. If you'd like to report a problem with the mobile app, please use the feedback form in the app rather than the one in Help. This way your request will be received by the right support specialists and you will get a quicker response. Besides, when you send your request directly from the app, it lets the support specialists see some technical details that can help resolve the issue.

If the app crashes unexpectedly and you can't use it to contact us, please send an error message via the feedback form.